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Meet Our Executive Director
Amy Rauert, Executive Director
Amy has more than 30 years’ experience in New Hampshire healthcare and has lived here her entire life. She started her healthcare career while in high school, where she became a Licensed Nursing Assistant and continued following the nursing path. She has been a nurse for over 30 years serving seniors. She comes to us with a Bachelor of Science degree in nursing from Southern NH University, as a RN. She also holds a gerontological nursing board certification, a certified geriatric nurse and is a certified dementia practitioner. Before coming to Sunapee Cove, she worked many years as an Administrator in Assisted Living. She strives to build and
maintain relationships with residents, their families and employees. Amy has a “hands on” leadership style and a true passion for seniors.
When she is not at work, she enjoys having time with her family. A few activities that she enjoys are beekeeping with her husband, gardening with her sons, and spending time doing outdoor activities.
Meet Our Team
Keri-Ann Coutu, Director of Community Relations
Keri-Ann has over fifteen years of experience working in long-term care and with the senior population. She started her career many years ago, right here in the Sunapee Community and is very excited to be back. She holds a reputation as a dynamic, outgoing and effective communicator with professional relations and team building. She has many years of dementia education and a passion for working with seniors with a focus on excellence and quality of care.
She has worked in many different roles and started out as a resident assistant and then became a Licensed Nursing Assistant. It wasn’t very long before she joined management team as the Activities Director at a local Skilled Nursing Home. After years in Activities and community outreach, she grew into an Admissions and Sales position as a community liaison.
Keri-Ann specializes in community out- reach in the Upper Valley. She has Chaired many internal and external committees: The Walk to End Alzheimer’s Upper Valley, Upper Valley Seniors Holiday Party, New Hampshire Health Care Association Education Committee and We Honor Veterans. She is a powerful force in the workplace and uses her positive attitude and energy to encourage others. Keri-Ann is inspired daily by her other half, Anthony and their two children Lucille and Kendrik. In her free time, Keri-Ann loves to be outdoors and go fishing, camping and kayaking with her family.
Sandra Mckenney, Resident Care Director
Sandra has more than 20 years’ experience in New Hampshire and Vermont healthcare and has lived here her entire life. She started her healthcare career while in high school, working as a Resident Aide until she became a Licensed Nursing Assistant and continued following the nursing path. She has been a Registered Nurse for three years serving the elderly community. She comes to us with an Associates of Science degree in nursing from New Hampshire Technical Institute. She also holds a Person-Centered Care Dementia training certificate from Alzheimers.org. Before coming to Sunapee Cove, she worked as a staff nurse, Clinical Coordinator and Resident Care Manager in Assisted Living. When she is not at work, you will find her at one sporting event or another, watching her kids play anyone of the many sports they enjoy. A few activities that she enjoys are camping, gardening, cooking, mini-farming, and working around the yard with her partner.
Lynn Poston – Business Office Manager
I was born in Connecticut, growing up we always vacationed in New Hampshire in the Lake Sunapee area, and then one year my family decided to move here when I was a sophomore in high school. I graduated from Kearsarge Regional High School in 1981. I have an Associate’s degree in Accounting from Hesser College. I have been married since 1984. I have one son who is married and I recently became a grandmother.
I owned and operated a retail store for 16 years and then moved on to manage a local real estate office in New London for 14 years, in 2016 I had the opportunity to manage a real estate office on Block Island, which is located off the coast of Rhode Island and after 5 ½ years of being there we decided to come back to our home in Springfield, NH.
I love gardening, cooking, camping in our 5th wheel camper and spending time with my family.
Melissa D'Angelo Assistant Resident Care Director, LNA
Melissa became a Licensed Nursing Assistant through the American Red Cross in 2011 and has worked in the healthcare field ever since.
She began working at Sunapee Cove as an LNA when they first opened back in 2014. Since than she has been promoted to Resident Care Coordinator, and shortly after joined management as Assistant Resident Care Director. Melissa also holds a Certification as a Dementia Practitioner. In her years here Melissa has formed a great love for Sunapee Cove and all the residents that call it home.
Melissa lives locally in Sunapee with her other half, the Chief of Sunapee Fire Department and remains very involved with her community.
Peg Van Norden, Activities Coordinator
I was born in Morningside, MD when my father was stationed there at the Naval Base. Upon my Dad‘s retirement after 20 years in the U.S. Navy, my folks moved us back to Vermont, which had been their “Home Base,” originally. I attended first grade through twelfth grade in Weathersfield and Springfield, Vermont, respectively. I graduated from the University of Vermont with a Bachelor‘s of Science degree in Animal Science.
My first job out of college was as a stable manager at a horse farm in Oldwick, NJ. After a year, I was horribly homesick, so when my eldest brothers offered me a job as the retail manager of the newest garden center branch that they were opening-1 happily accepted. Most of my adult life, however, I was self-employed as a Realtor and then as a mortgage lender. After 25 years, I felt a need for a career change. I chose to become a care-giver at an assisted living community. I made the transition from care-giver to activities associate and I have never enjoyed a job more! It is truly a labor of love for me, as I have found my niche in life.
I have always adored and been drawn to senior citizens. It doesn‘t matter if they are two-legged or four legged- I love them all. I am also passionate about my involvement in animal rescue. I have been a volunteer with New England English Springer Spaniel Rescue for over two decades and more recently, as a volunteer with the Humane Society in Enfield, NH.
I enjoy following all of the N.E. sports teams; but, I am self–professed FANatic when it comes to my beloved Patriots!
I am number five of six children and my folks still live in Weathersfield, Vermont where I grew up. Our family is very tight–knit and I enjoy our family gatherings. Otherwise, I live a quiet and peaceful life with my two fur-babies that I rescued and adopted nine years ago. It is my dream to become a published author, when I grow up someday. In the meantime, I practice my craft by reading and writing, whenever possible.
Kyle Coolidge, Director of Maintenance
I am a graduate of River Valley community College, where I got my HVAC license and residential and commercial wiring license. I have worked in property management for over ten years, and assisted living for over five years. I have lived in New Hampshire for most of my life, with my wife Erin, and our children. My family’s background is also around assisted living; we strive to help and give a hand whenever we possibly can. I like to talk and learn different things about people.